To everyone affected by the "502 Bad Gateway" issue,
My sincerely apologies to you for the inconvenience caused.
As soon as this issue was first noticed, I began working on fixing this with the help of my server management team. I have worked all this christmas with my server team to find a fix for this. After many days of troubleshooting, we found out that the issue was caused due to Ngnix webserver(engintron cpanel plugin).
Ngnix was intended to fasten your website loading time. But, it did the reverse, it caused all the websites to go down due to a bad gateway.
Finally, we have disabled Ngnix on the server and all the sites are working well at this time.
On this occasion, I'd like to thank all the SSDPage customers for their continued patience while i was working on this issue. Thank you. Sorry for not responding to the tickets due to being busy on finding a fix.
I'd also like to express my sincere gratitude and thanks to the cpanel and serveradminz technicians who helped me fix this.
Going to answer all the pending tickets in queue. Please kindly be patient.
vendredi, décembre 28, 2018