Since saturday i.e May 4, 2019, some of the clients have reported that their website has been going up and down multiple times(for very short durations). I sincerely apologize for the inconvenience caused for all the sites affected!
Problem: We had multiple timeouts for some of the websites on the server(from the past two days starting saturday), so some of our clients(on the cal-server) may have noticed their website being down as a result. Our server management team identified that this was caused due to wp-login, xmlrpc and botnet attacks on various domains hosted on this server.
Solution: Although we have multiple security measures installed on the server, we felt the need for an Advanced Security Solution which detects such wp-login and xmlrpc and botnet attacks. To encounter this, we installed Immunify360 protection on the server which provides additional security layers(such as):
- Automated Malware Scanner with Cleanup
- Advanced WAF with Machine-Learning Ruleset
- Intrusion Detection and Protection
- Proactive Defense for PHP Websites
- Software Patch Management
- WebShield with Integrated CAPTCHA
After installing Immunify360, we are very optimistic that the downtimes should no longer occur.
Within minutes of installing immunify360, it started detecting and preventing many attacks to the server(please see below):
Credit for downtime: If you have a recurring hosting plan with SSDpage and are one of the clients affected this issue, please contact me on firstname.lastname@example.org so that i'll issue you an extra 1-month of service for FREE as a compensation
Sunday, May 5, 2019